Antivirus for Windows

One of the questions I get asked quite often deals with which Antivirus to use for Windows 10. The fact that the market for paid antivirus software in Windows is so vast should lead you to one very important conclusion.  Antivirus software makes a lot of money for the developers.

So often you see articles describing how one antivirus software is so much better than anything else on the market. In fact, most of these articles are all just spam. Antivirus software has gotten to the point where I don’t believe it makes any sense to pay for it any longer. Microsoft includes antivirus software built into windows 10 that is actually quite good. Other antivirus software such as McAfee, and Norton can slow your machine down so much, particularly if it’s older, that you may not be able to effectively use the computer.

More than once, I have run into a situation where a user will subscribe to LifeLock and get the free included Norton antivirus installed on their machine only to find, their machine no longer functions well, runs very slowly, and continually pauses due to the high resource requirements from the Norton antivirus software. On the other hand, McAfee runs better, but McAfee’s incessant use of trickery to get it self installed on your computer, basically popping up messages telling you that your machine needs to be updated, just doesn’t sit very well with me.

So my recommendation is, uninstall all of this superfluous software, and let windows take over the task of managing your antivirus checking. Your machine will feel faster, it will be updated when windows updates, and many of the compatibility issues that you see with other antivirus programs will go away.

So resist the old idea that you need to pay for antivirus software. If any antivirus software comes preinstalled on your new computer, uninstall it immediately and use the Microsoft software that’s built-in.

So what about Malware Protection

Malware testing is one of those things that is also included in Microsoft software. But in this case I find that there is a better solution. I fully recommend Malwarebytes. Malwarebytes is a free software program that will test your machine for malware that’s been installed. This software does about the best job of any thing I’ve ever seen. While there is a paid version of it, the paid version difference is that it just runs automatically in the background. As long as you have the wherewithal to run it every couple of weeks to test your machine, I don’t recommend the need to pay for it.

Watch Out for Fake Emails from Associations or groups you may know or be members of

Be aware that scammers or hackers are sending fake emails supposedly from Associations or groups you may know or be members of.  In the event that you get an email asking if you have an Amazon account or asking you to buy money cards, delete it immediately. No reputable group or association will ever send a email request for you to put money into an account, buy gift cards or any other personal request of that nature.

For general reference, opening an email does not put you at risk. Clicking on links or opening attachments etc can cause issues.

Opening EMAIL is Generally Harmless

In the past, just opening an email could allow it to run harmful code and infect your computer with a virus or other unwanted program. You’ll be happy to hear that just opening an email is unlikely to expose you to anything nefarious or open the door to any unwanted computer infiltrators. No matter what program you use (Gmail, Yahoo Mail, Outlook Apple Mail, or any other standard web-based or desktop email client), just opening an email should be safe.

Unfortunately, some emails may try to cause harm to or access your system once they are open. Again, you hold the key to preventing them from succeeding. This is because the attachments or links in the emails that lead to harmful websites or programs can’t open and work their evil magic unless you click on them! It’s a good rule of thumb to only open attachments that you are expecting and know are safe, from verified senders whom you know to be safe. Error on the side of even more caution if the attachment is a file a unless you are absolutely sure it is safe. As with everything on the web, you shouldn’t run programs that try to automatically download onto your computer after you click a link. If you have any doubts about an attachment to or a link in an email, contact an IT professional before taking any action.

Use ANTI-VIRUS PROGRAMS on Windows, and good sense

It’s important to keep your software up-to-date, including your mail client, browser, browser plugins, and operating system. Most importantly, if you run a Windows PC, make sure you install and run a quality antivirus program—and keep it up to date. An antivirus program scans your computer and removes malware that has made it onto your computer; it can also monitor your internet connection and block virus attacks and websites known for distributing viruses before they even make it on to your computer. So, if you do accidentally click a link inside an email, it provides another layer of protection against harm.

If you’re running a Mac, Apple takes care of much of this for you. There are still issues with spyware or malware, but viruses are typically not a problem.

Your email program likely also has filters that help sort out “junk” email before it hits your inbox. You can help these filters work better by marking email messages as unwanted instead of opening them; click the checkbox next to the message and then select “mark as junk” or “report as spam” (or whatever similar option your email program has). This helps your email service keep similar messages and messages from the same sender out of your inbox completely.

Here is a perfect example.  This email says its from Apple Support.  But when you hover over the link to login to the support site to fix the issue they say you have, not the location where the link is going.

That location definitely is not an Apple sSupport site.  Don’t click it.  Its a scam.

Use MALWAREBYTES to Scan Your Computer for Malware

Even if you don’t have a virus, your computer or browser may be infected with Malware.  Malware usually gets installed from browsing to a hosting website or seeing an ad on the internet.  We could talk for quite a while about how or why this gets created but suffice it to say that it is very prevalent on Windows PC’s, Mac’s or Android Phones.  Thus far, Apple has been successful in keeping malware off of iOS devices like iPhones and iPads.

Regardless, of how you get it, if you suspect something on your computer or Android Phone is not quite right, download Malware Bytes from www.malwarebytes.com.  The free version is all you need.  Run the software once installed and allow it to quarantine anything it finds.  Then restart your machine and run it a second time. If the second scan comes back clean, you have likely gotten rid of it.

Finally, use good common sense when you receive an email that seems unusual or “too good to be true,” and, in general, avoid clicking through links in emails. One common fraud scheme, called “phishing,” employs authentic-looking emails from real companies to entice recipients to click links or visit sites and turn over personal information. Many times you can hover your cursor over the link in the email and see where it takes you.  If it looks odd, don’t click on it.

If you receive an email from a company you do business with—for example, Amazon.com—purporting to give you information about your account or order, it’s a better practice to navigate directly to the website by typing its address in the URL bar and review your information within the authentic site.

As always, think before you click.  Call someone and describe the issue to them.  If you see a screen on your device telling you to call a phone number, never do it.  It is always a scam.

Mac Ransomware found in the wild…… Don’t panic!

AttachmentUpdate:  With the help of security researchers, Apple over the weekend quickly blocked a cyberattack aimed at infecting Mac users with file-encrypting malware known as ransomware.

Facebook, Twitter, and the headlines on all the computer new sites this morning are counting the first occurrence of Mac ransomware found in an application distributed to users computers.  In fact, I’ve already had emails from people I provide support for worried that they may be infected. Here are a couple of things that are important to understand about Malware such as this.

Here is the description of the malware that was found from Appleinsider’s website:

“Users who downloaded the Transmission BitTorrent client on Friday or Saturday are being warned to update to the latest 2.92 version to avoid being targeted by a ransomware that infiltrated an earlier version of the open source software…… The malware then “demands that victims pay one bitcoin (about $400) to a specific address to retrieve their files.” Researchers say the malicious code is “under active development” and seems to be trying to also encrypt users’ Time Machine backups to also prevent them from being able to recover their backed up data.”

So basically, unless you downloaded the transmission bit torrent client recently, you have nothing to worry about this particular instance.

Some of you may ask what is a bit torrent client? Wikipedia says, “BitTorrent is a communications protocol for the practice of peer-to-peer file sharing that is used to distribute large amounts of data over the Internet. BitTorrent is one of the most common protocols for transferring large files, and peer-to-peer networks have been estimated to collectively account for approximately 43% to 70% of all Internet traffic”

Basically, bit torent clients are used to download large files, typically large files such as pirated movies, still in applications, and other things that you can’t make generally available on the Internet.

So again, unless you’re downloading files of this type using this particular software you don’t need to worry about this particular infection.

The big concern about this particular malware is that it’s only the beginning of others that we may see.   Only time will tell, but I fully expect to see more of these in the near future. These types of infections are very prevalent on the Windows side and I have seen a number of computer users lose all their data as a result.

So what’s a person to do?

Back up your data. Not just once, but twice, and keep one copy of the back up not connected to your computer. I typically back up with time machine is my every day back up and then use carbon copy cloner as a secondary back up on a drive it is not mounted to my computer. This way if I were to get infected with something like this, and it were to infect my back up that’s connected, I still have an additional copy of my data to recover from.

People think that’s a little paranoid, but believe me if you ever need to recover files having a second copy certainly makes you feel better. With external hard drive’s running about $60, there’s really no excuse, get a second Drive, purchase Carbon Copy Cloner, and set up a back up routine for yourself. If there are any problems in the future, you’ll be happy you did.

 

AdwareMedic Mac Malware Remover is now Malwarebytes

Screen Shot 2015-07-31 at 3.25.33 PMI have talked a number of times before about how Malwarebytes was the primary tool I used to remove  malware on a PC.  It is always been a great tool and always had a free version that allows me to use it on clients computers.  I’ve also mentioned that malware, or more accurately, Adware,  is now becoming a problem on the Mac and that I use a tool called Adwaremedic to remove malware on it.

Today, I updated Adwaremedic and found that Adwaremedic is now called Malwarebytes Mac.  I think this is a terrific change!  Malwarebytes on the PC has been dependable for years and is really the go to product for PC malware.  To have this company now cleaning malware on the Mac will be a good think.  They definitely have the expertise to do malware removal and Mac users should be able to depend on them too.

The next time you have Adware or popups on the mac, go to Malwarebytes to get your malware cleaner on yourMac.  You can’t go wrong with them.

 

Beware of Malware installed with Java

For years, Windows users have had to deal with malware installed on their computers. One of the big ones that I see a lot is a toolbar from the company “Ask”.  Ask, once installed takes over you’re searching and adds toolbars for providing pop up messages and redirected finds when you’re looking to purchase something on the web. Many people don’t realize that this toolbar is truly malware.  It is install through various third-party installers that usually bundle at with their product and are paid by Ask.  I cannot count number of times I’ve had to uninstall this and reset the search engines for Windows users.
MacJava Ask AdwareFor a long time Mac users have won in parity with Windows users when it came to software purchased for their machines. Well Mac users can be proud the now when it comes to malware from ask they have absolute parity with Windows computers. In the latest release of Java, Version 8 update 40, Oracle has included Ask malware with the install.  Mac users that have Java installed we’ll get a notice that they have an update,  when they click the update button it will download the Java update software. This software runs do a standard install but once the install begins it pops up a dialog box that looks like the one below. Ask is depending on the fact that people are busy and will continue to just press the next button to get the software installed because they precheck the box that allows them to install the software.  It certainly is easy enough for Mac user, or a Windows user for that matter, to uncheck the box and not get this malware installed. But Malware depends upon laziness from the user and this company is counting on just that.  Most people will just hit the next button and let the software be installed, only to find out when they next run their browser that their home pages been changed, their search engine has been change, and a toolbar for Ask has been installed in their browser.

So the next time you update Java, really installer dialog box and uncheck the box to install this Ask malware.